Contact information
Hours & availability
Business Hours
| Monday | 09:00 – 17:00 |
| Tuesday | 09:00 – 17:00 |
| Wednesday | 09:00 – 17:00 |
| Thursday | 09:00 – 17:00 |
| Friday | 09:00 – 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Specialties detected
Customer Reviews
My experience couldn’t have been better! I showed up around 2:30 give or take. I was Expecting to just get some info, and possibly schedule an appointment for a subwoofer install. I talked to them and he tells me “we can have it done before we close today if you want to do it.” Definitely was not expecting that! I went ahead and decided to wait, I was planning on being there at least a couple hours or close to their closing time. I had 2 Jl 10 inch subwoofers installed and they sound great. Those guys had it done in no time! I was out the door back in my truck and jamming out by 3:45! Would recommend these guys to anyone, best customer service I’ve experienced anywhere in a long time.
Can’t recommend this business enough! Extremely professional, highly knowledgeable, and friendly. Brought my 2020 Tacoma in with one speaker barely working and no idea what was wrong. They diagnosed and fixed it in the same day while they were short staffed. Also, gave me reasonable pricing for the replacement of 4 different components of the system and labor included. I tried to have this fixed by two other shops in the area and didn’t receive anywhere close to the customer service provided at Empress. If you’re having problems or just want an upgrade come here first!!! (Photo for attention)
I would like to thank Mike Taylor, Ryan and the installation team, at Empress. Top notch experience, from my first encounter at the Biloxi boat show , through the planning, designing and installation. They understood the goal of a clean and powerful system, installed to complement my new boat. Great communication, fair pricing and a quick turnaround. Use these guys and you will be happy, too.