Home Cinema Installation in Palo Alto, CA

Brian helped me plan and then install a living room home theater system for my new home. I knew the dimensions of the room meant I needed a screen larger than any flat-panel that's readily available — about 120" —which meant two-piece projection (screen+projector). I initially reached out to Brian to help me understand the feasibility and potential quality of a two-piece projection theater system in a room with a decent amount of ambient (natural) light. Brian worked up a complete proposal for my theater system: 120" Black Diamond Zero Edge ambient-light-rejecting screen, Epson 6030UB projector, Paradigm Prestige speakers, Anthem receiver, installation, etc — everything needed for a more or less top-of-the-line setup. We worked together over the next few weeks to refine the proposal and make sure each of the components were exactly what I needed. We definitely could have moved faster if I wanted, but I took my time to research and really understand everything involved. I wasn't originally anticipating how expensive quality audio hardware is (counterintuitively, it is more than video equipment), so I asked Brian to work up alternative proposals that were still high-quality, but a bit less expensive. In the end, I decided on the original, highest-quality proposal, but Brian did a great job of providing a gamut of options, all of which would have performed excellently. A few weeks later, when it came to installation, that's when Brian really started to shine. This guy is a *perfectionist*, and that is exactly what you want and need for a pristine theater. The installation took two days (and involved a complex projector ceiling mount, wiring speakers through the crawl space beneath the floor, etc). Went without a hitch. I'm a really picky customer, and I'm thrilled with the quality of the installation. Calibration and "post install customer service" is where Brian earns 150% of this 5-star rating, however. Brian came back to my house to perfect the screen / audio calibration and answer questions I had — twice. In total, he spent an extra 12 or so hours tweaking and calibrating my system to perfection — all above and beyond the initial quote of labor/install time. In the end, I couldn't be happier with the theater system I have now. The picture is immersive and unbelievably high quality, the sound is ridiculously beautifully detailed, and the installation is seamless. When my next A/V project comes up, I'm calling Brian.

I highly recommend Brian and Immersive Experiences for Home Theater design and installation. Brian is a perfectionist and takes true pride in his work. He is also very open to discuss any and all aspects of projects and is amenable to incorporating feedback/requests in order to ensure that clients are completely satisfied with the end product. I appreciated Brian's prompt communication and attentive follow up. He and his team are skilled and professional, but also friendly and approachable. Brian went above and beyond to ensure that my system was exactly what I wanted and I would not hesitate to recommend him to any of my friends and will definitely enlist his services again for future installs.

Brian Deihl of Immersive Experiences upgraded the AV system in our MBR two years ago. Recently he installed an 83" LG OLED TV, new DALI speakers and related audio equipment in our family room. He deserves ten stars even though Google's top rating is five. That is because Brian is a true AV expert who listens to what the client wants before making his recommendations. He then purchases and installs the new equipment and programs the universal remote. The result is an AV system that is even better than we anticipated. Brian's response to a few minor problems was remarkably fast. In addition to all the above, Brian has a delightful personality. A friend recommended Brian and we, in turn, have recommended him to others.